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HP HP2-B110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Supplies Differentiation | - Counterfeit and non-HP supplies risks
|
| Topic 2: HP Imaging and Printing Portfolio Overview | - HP printer and MFP product categories
|
| Topic 3: Channel and Sales Strategy | - Customer retention strategies
|
| Topic 4: Selling HP Printing Solutions | - Value-based selling approach
|
HP Selling HP Imaging and Printing Supplies Sample Questions:
1. In which type of hardware is the majority of the current total supplies sell-out used?
A) The most current retail HP inkjet devices from this year's line-up
B) Devices that are older than the current line-up
C) The most current workgroup printers from this year's line-up
D) The most current MFPs from this year's line-up
2. What is meant by a "Clone Cartridge"?
A) High quality remanufactured cartridge that comes with HP Original toner or ink
B) A newly manufactured cartridge that is not manufactured by HP or with any HP parts or ink/toner, but still designed to work in an HP printer
C) A one-to-one copy of an HP cartridge that comes in HP packaging
D) A non-HP cartridge that comes in a packing intended to mislead the customer to believe it is an HP original
3. What is the key driver for supplies sales?
A) Response to the competition
B) Price drop
C) Need
D) End of life
4. What represents illegal competition in the after-market?
A) Counterfeit
B) Third-party products
C) Retail
D) Refill
5. Which laser-supplies product offers the highest number of printable pages?
A) E cartridge packs
B) A cartridge packs
C) EU cartridge packs
D) XD cartridge packs
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |






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