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Salesforce Loyalty Management Accredited Professional Sample Questions:

1. Cloud Kicks has been using Loyalty Management, Sales Cloud, and Service Cloud as part of its tech stack to manage its Loyalty Program. The marketing team is interested in implementing Salesforce Marketing Cloud, so Loyalty program members can be informed and engaged with personalized emails sent using Salesforce Marketing Cloud.
Using the least development effort, how can the Loyalty Management Consultant accomplish the necessary integration between Salesforce Marketing Cloud and Loyalty Management platforms?

A) Create a connected app to integrate Salesforce Loyalty Management and Marketing Cloud via APIs
B) Install and configure Salesforce Marketing Cloud Contacts Connection
C) Install and configure Marketing Cloud Connect to integrate with Loyalty Management
D) Design Datasets with Dataflows and the Dataset Builder

2. Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data spread across many Loyalty Management objects?

A) Decision Table
B) Batch Management
C) Data Processing Engine
D) Quick Actions

3. A company has an existing Loyalty Program, and the marketing team wants to start awarding 10% discounts and 100 points to new members upon sign-up.
What does the Program Administrator need to do for a new member to earn this promotion?

A) Create a record triggered flow using Journal Type, Journal SubType, Transaction Journal, and Process O Member Benefit Action
B) Create an autolaunched flow using Journal Type. Journal SubType, Transaction Journal, Credit Points ° action, and Issue Voucher action
C) Create an autolaunched flow using Transaction Journal, Loyalty Ledger, and Get Loyalty Promotions for Transactions
D) Create a record triggered flow using Journal Type. Journal SubType, Transaction Journal. Credit Points action and Issue Voucher action

4. What is the recommended approach to creating a large multi-country, multi-currency, and tier-dependent Redemption Catalogue?

A) Create a Loyalty Process with different rules to manage every combination
B) Create an Apex Class and implement a Redemption Catalogue engine.
C) Create a Decision Tree using Flows with a leaf for every combination
D) Create a Decision Table and define the Redemption Catalogue as business rules.

5. Using extensive Data Processing Engine jobs to modify Salesforce data at scale, which two limits should be monitored?

A) Record Storage Limits
B) Apex Governor Limits
C) Data Pipeline Limits
D) Batch Limit in Bulk Api

Solutions: