Specialist ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) Exam questions
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EXIN EX0-101日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Operation | 20% | - Purpose, Goals and Objectives - Request Fulfillment - Problem Management - Service Desk, Technical, Application and IT Operations Management - Access Management - Incident Management |
| Service Strategy | 15% | - Purpose, Goals and Objectives - Service Portfolio Management - Demand Management - Financial Management for IT Services |
| Service Design | 20% | - Purpose, Goals and Objectives - Availability Management - Information Security Management - Capacity Management - Service Catalog Management - Service Level Management - Supplier Management |
| Service Transition | 20% | - Purpose, Goals and Objectives - Change Management - Knowledge Management - Service Asset and Configuration Management - Release and Deployment Management |
| Service Management as a Practice | 15% | - Good Practice and ITIL - Concept of Service and Service Management - Processes, Functions, Roles and Responsibilities |
| Continual Service Improvement | 10% | - Purpose, Goals and Objectives - Seven-Step Improvement Process - CSI Approach and Metrics |
EXIN ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) Sample Questions:
1. 
A) Option B
B) Option C
C) Option D
D) Option A
2. 
A) Option B
B) Option C
C) Option D
D) Option A
3. 
A) Option B
B) Option C
C) Option D
D) Option A
4. 
A) Option B
B) Option C
C) Option D
D) Option A
5. 
A) Option B
B) Option C
C) Option D
D) Option A
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
