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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?

A) Apply Promotion
B) Disconnect and new order
C) Change of Plan
D) Modify order

2. United Telecom's current system architecture has a credit check integration between Salesforce and a credit reporting agency.
What Communications Cloud capability must be recommended to enable that integration in the future state?

A) Order Management
B) Configure Price Quote
C) OmniStudio
D) Enterprise Product Catalog

3. Which three fields are available on the Retail Store object that differentiate them from the Account object?

A) Delivery Method
B) Payment Method
C) Preferred Visit Hours
D) Shipping Address
E) Operating Hours

4. ABC Telecom uses Communications Cloud while its distributors use their own CRM system. ABC Telecom wants to share product catalog information, including technical descriptions of products from ABC Telecom's Communications Cloud. Distributors can then use this information to set up their own CRM product catalog.
What should a Consultant suggest as a starting point for this integration?

A) Use productized TM Forum 620 Catalog Open APIs to retrieve product specifications and product offerings.
B) Use CPQ API getCartProducts to create a cart and retrieve product specifications and product offerings.
C) Use Object REST APIs to retrieve data from Product2 Object.
D) Use Enterprise Product Catalog REST APIs to retrieve product specifications and product offerings.

5. A developer has modified the EPC price amount of one mobile device using the Product Designer from Communications Cloud. After the price has been changed, the developer wants to check the previous EPC price amount to track pricing metrics and get some forecast metrics.
How can the developer check the previous price amount on the mobile device?

A) Using EPC project feature checking the changes done for the defaulted project after having enabled the feature
B) Using the versioning feature and comparing the prices for the versioned product after having enabled the feature
C) Creating a new custom field on Price List Entry and populating it with a trigger that was created before changing the price
D) Using Price List Entry History checking the changes done after having enabled Track Field History on Price List Entry object

Solutions: