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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Apps in the Slack Platform | 7% | - Choose appropriate Slack surfaces: App Home, modals, messages - Set up collaboration for app development - Securely store and retrieve data and tokens - Automate and enhance workspace operations |
| Distribute Your App | 7% | - Publish to App Directory - Manage app lifecycle and updates - Private distribution |
| Design for Security | 19% | - Implement OAuth 2.0 and token rotation - Secure data storage and transmission - Comply with compliance and governance requirements - Manage scopes and permissions |
| Design Your Workflows: Spotlight on Slack's APIs | 13% | - Understand API terminology and versioning - Select correct API: Web API, Events API - Socket Mode vs HTTP event delivery - Manage rate limits - Implement Web API and Events API |
| Design the Interactive Flow of Your App | 20% | - Handle user entry points: commands, shortcuts, actions - Use Block Kit to build user interfaces - Build workflows and use cases - Align design with Slack architecture |
| Design for Scale | 9% | - Build for Enterprise Grid - Use Enterprise Grid Sandbox - Support Slack Connect and shared channels |
| Tools | 5% | - Slack Developer Tools (SDT) - Sample code and resources - Block Kit Builder - Use Bolt framework |
| Design a Great User Experience | 8% | - Onboard and guide users - Follow Slack design principles - Design accessible and consistent interfaces |
| APIs for Managing Your Slack | 12% | - Audit API for monitoring - SCIM API for user and group management - Admin API for workspace management |
Salesforce Certified Slack Developer Sample Questions:
1. When developing a Slack app that receives webhook requests, what is a crucial security practice for handling these requests?
A) Automatically accept all incoming webhook requests to ensure no data is lost
B) Validate the authenticity of each webhook request using Slack's signing secrets
C) Use simple query parameters in the webhook URL for quick validation
D) Only process requests that originate from a predefined list of IP addresses
2. A project management team wants to improve their workflow in Slack. They need to track project updates and deadlines without leaving Slack.
What is the best approach to achieve this?
A) Create a custom app to manage projects within Slack
B) Regularly update a pinned message with project statuses
C) Integrate Slack with a project management tool like Asana or Trello
D) Use Slack reminders for all project deadlines
3. When is the use of the Slack Admin API most beneficial for a Slack workspace administrator?
A) For tracking the number of messages sent by each user to encourage more active participation in the workspace
B) When creating a centralized system for managing workspace settings, such as channel creation and app installations, across multiple workspaces in an organization
C) To implement a feature within a Slack app that translates messages into different languages in real-
D) To customize the layout and interface of the Slack workspace for each user
4. Your team is designing a Slack app for project status updates. The app needs to present complex project data in an easily digestible format.
Which Block Kit component is most suitable for this purpose?
A) Implement a context block to provide detailed textual information about the project
B) Use an image block to display a graphical representation of the project data
C) Employ an actions block with buttons for users to request more detailed project information
D) Utilize a section block with fields to organize and present the data in a structured layout
5. In what scenario should your Slack app, designed for customer service interactions, include support for channels shared with Slack Connect?
A) If the app needs to offer direct customer support and communication with clients through shared external channels
B) If the app is intended for automating internal customer service requests and does not interact with external clients
C) When the app handles sensitive customer information that should remain within the internal team
D) When the app's primary function is to manage internal team workflows and customer service training
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |
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