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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Industry Use Cases and Deployment | - Best practices for Salesforce Industries solutions - OmniStudio deployment and performance considerations |
| Data Tools and Integration | - Integration Procedures and external system interaction - DataRaptor extraction, transformation, and load patterns |
| OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
| FlexCards | - Data sources and contextual display strategies - Designing and configuring FlexCards |
| OmniScripts | - Conditional logic and dynamic user flows - Building guided user interactions with OmniScripts |
Salesforce Certified Omnistudio Consultant Sample Questions:
Question 1
A pop-up window will display additional information about the campaign, such as details about the members. A button must initiate a guided process to add new leads to the campaign. Which two FlexCard features should the consultant recommend to meet these requirements? Choose 2 answers
A. OmniScript Action
B. Interaction Launcher
C. Flyout Action
D. Block Element
E. Data Table
Question 2
A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source. What advice should the consultant give to the client?
A. The client should choose a data source based on the speed of data retrieval
B. The client should choose a data source based on the number of records it can retrieve.
C. The client should choose the data source that retrieves the most data.
D. The client should choose a data source that can retrieve data from the specific Salesforce object.
Question 3
Which two actions can be performed using a DataRaptor Transform? Choose 2 answers
A. Insert records into Salesforce
B. Reformat JSON data from one structure to another
C. Apply formulas to calculate derived field values
D. Send an outbound email
Question 4
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer. Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF?
A. Calculation Procedure
B. OmniStudio Action
C. Integration Procedure
D. Data Maptor
Question 5
A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet. Which data source should the team use to make progress on the design?
A. Integration Procedures
B. DataRaptor
C. Apex REST
D. Apex Remote
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: D | Question 3 Answer: B,C | Question 4 Answer: D | Question 5 Answer: A |






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