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HP Selling HP Printing and Computing Services Sample Questions:

1. Which type of value added service would you sell to a company that wants to ensure that their LaserJet printers are always up and running with consistently high print quality?

A) Preventative Maintenance Kit Replacement
B) Accidental Damage Protection
C) Toner and Rollers Uptime Kit Replacement
D) Quick Page Service

2. What is an important business value proposition when selling HP Care Pack Services to Corporate, Enterprise, and Public Sector customers?

A) The value of user advisory and premium services
B) Safeguarding their business with limited or no IT staff
C) The benefits of HP Smart Friend
D) How HP services can positively impact their financial performance

3. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) The specialization enables partners to deliver services on behalf of HP and generate additional profit.
B) Partners will benefit from extra discounts by buying hardware from HP
C) Partners can start accumulating rebates on sales from day one on new or already sold hardware
D) HP can dispatch partners to resolve server related issues on already sold hardware

4. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)

A) Partners pay lower list prices on product line (only printer and computer) in scope
B) Partners receive extra rebates on all HP equipment sold.
C) Partners can minimize costs with labor refunds for the services delivered on behalf of HP
D) Partners receive a percentage of the rebate payment on their sales.

5. Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

A) Partners can have more interventions as HP can dispatch them to any existing customer,
B) Partners pay lower list prices on product line (only printer and computer) in scope
C) Partners get priority access to parts for repair,
D) Partners receive extra rebates on all HP equipment sold.
E) Partners receive two funded headcount to join their sales team during first year.
F) Partners receive a percentage of the rebate payment on their sales.

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