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Certification Path

The ITIL Foundation certification includes only one ITIL Foundation certification exam.

ITIL Foundation Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our ITIL Foundation exam dumps will include the following topics:

• Know the purpose and key terms of 15 ITIL practices
• Understand the purpose and components of the ITIL service value system
• Understand the key concepts of service management
• Understand how the ITIL guiding principles can help an organization adopt and adapt service management
• Understand the activities of the service value chain, and how they interconnect
• Understand 7 ITIL practices
• Understand the four dimensions of service management

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