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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

A) Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.
B) Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.
C) Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account
D) Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account

2. The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?

A) Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
B) Use Data raptor technology to make the request and return the response to order management
C) Design for one callout each request and cache the identifier in memory
D) Design integration procedure that makes both request and returns the result to order Management.

3. Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

A) Create salesforce report on EPC project object to track the product time to market.
B) Create a salesforce Report on the Product object to track the product time to market
C) Create a Product Time to market app from template in CRM analytics to track the product time to market
D) Leverage the EPC functionality to track the product related configuration.

4. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
B) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
C) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
D) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration

5. A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

A) Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered
B) Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered
C) Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered
D) Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered

Solutions: