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IBM C2050-219 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Extensibility and Customization | - User Exits and API Extensions - Event and Service Configuration |
| Topic 2: Order Processing & Fulfillment | - Order Lifecycle Management - Sourcing and Scheduling Rules - Pipeline and Fulfillment Configuration |
| Topic 3: Reverse Logistics and Returns | - Return Order Management - Refund and Return Policies Configuration |
| Topic 4: Order Management Fundamentals | - IBM Sterling Order Management Architecture Overview - Core Components and Deployment Models |
| Topic 5: Integration and Messaging | - External System Integration - JMS and Queue Configuration |
| Topic 6: System Configuration & Administration | - Database and Integration Configuration - Application Manager Configuration - Properties and Environment Setup |
IBM Sterling Order Management V9.1, Deployment Sample Questions:
A customer pays for an order for $100 with $50 being charged to a credit card and the remaining paid by cash. Later a refund of $60 has to be issued to the customer. The payment type configurations are setup as shown below.
IBM 000-219 : Practice Test
IBM 000-219 : Practice Test
How would the refunds be issued by the IBM Sterling Selling and Fulfillment Suite?
- A. $50 will be refunded to the customer credit card and $10 will be refunded as cash.
- B. $60 dollars will be refunded to the customer credit card.
- C. $50 will be refunded to the customer credit card and $10 will be refunded through check.
- D. $50 will be refunded to the customer as cash and $10 will be refunded to the customer credit card.
The customer hierarchy is defined as shown.
Which statement is true if a price list is assigned to Corporate Procurement and marked as sharable?
- A. The price list is automatically assigned to Online Procurement and Retail Procurement. The price list is automatically assigned to Online Procurement and Retail Procurement.
- B. The price list is automatically assigned to all the customers in the hierarchy.
- C. The price list is only assigned to Corporate Procurement.
- D. The price list is automatically assigned to Corporate, Retail and Online Procurement.
A specific customer implementation requires IBM Sterling Selling and Fulfillment Suite to create procurement transfer orders at the time of scheduling the original order. For achieving this, sourcing rules must be configured to use ship nodes instead of distribution rules. Which additional parameters must be passed for the order creation?
- A. The shipping node and receiving node are passed at the order line level.
- B. The shipping node, receiving node, buyer, and enterprise are passed at the order header and line level.
- C. The shipping node, receiving node, and catalog organization are passed at the order line level.
- D. The enterprise, buyer, and order type are passed at the order header level.
An inventory update job has identified all orders which do not have enough inventory to be fulfilled. Manual intervention from a Customer Service Representatives (CSR) is required to process those orders and inform customers. CSRs should be able to view them as a list of tasks, and be able to update the status of individual tasks. Which action should be taken for these orders as part of the inventory update job in order to handle this scenario optimally?
- A. Add notes on such orders.
- B. Place such orders on hold.
- C. Raise alerts for such orders.
- D. Add instructions on such orders.
The IBM Sterling Selling and Fulfillment Suite is to be deployed on WebSphere Application Server and use the Application Server Connection Pooling for accessing the database. In which property file does the datasource name need to be defined?
- A. dbclassCache.properties
- B. yfs.properties
- C. customer_overrides.properties
- D. jdbc.properties
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