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Microsoft 074-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voice and Enterprise Communication Services | - Enterprise Voice configuration
|
| Monitoring, Troubleshooting, and Support | - Monitoring tools and logs
|
| Lync Server 2013 Architecture and Infrastructure | - Core server roles and topology design
|
| Client and User Experience Management | - User provisioning and policies
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
DRAG DROP You support a customer whose network environment includes Microsoft Exchange 2010 and Microsoft Lync Server 2010servers. Outlook Web Access (OWA) is configured to display presence from Lync. Your customer recently migrated users and servers to a Microsoft Lync Server 2013 environment. Users report that presence is no longer available in OWA. You need to restore presence in OWA. Which cmdlet should you run on each server? (To answer, drag the appropriate cmdlet to the correct server or servers. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Explanation:
DRAG DROP You deploy a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local.
The pool is configured with
the Session Initiation Protocol (SIP) domain litware.com. The environment includes the following:
-a Front End Server named Lync2013FE1
-a Back End Server named Lync2013BE
-an Edge Server named Lync2013Edge that is a member of Edge pool Edgepool.contoso.local
Your Lync 2013 topology supports the following access, meeting, administration, and external web service URLs:
-https://Dialin.litware.com
-https://Meet.litware.com
-https://Admin.contoso.local
-https://external.litware.com
You want to support external Lync Web App clients.
You plan to publish Lync 2013 HTTP Web services through a reverse proxy. You need to issue a certificate to publish Lync 2013 Web services through a reverse proxy firewall. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

Explanation:
Box 1:
Box 2: Create a publishing rule on the reverse proxy firewall to forward requests to the Front End Server.
Box 3: Install the certificate on reverse proxy firewall.
Note:
*Incorrect: No mobile devices or autodiscovery needed in this scenario.
*(step 1) You need to install the root certification authority (CA) certificate on the server running Microsoft Forefront Threat Management Gateway 2010 for the CA
infrastructure that issued the server certificates to the internal servers running Microsoft Lync Server 2013. You also must install a public web server certificate on your reverse proxy server. This certificate's subject alternative names should contain the published external fully qualified domain names (FQDNs) of each pool that is home to users enabled for remote access, and the external FQDNs of all Directors or Director pools that will be used within that Edge infrastructure. The subject alternative name must also contain the meeting simple URL, the dial-in simple URL, and, if you are deploying mobile applications and plan to use automatic discovery, the external Autodiscover Service URL as shown in the following table. *(step 2) If your internal deployment consists of more than one Standard Edition server or Front End pool, you must configure
web publishing rules for each external web farm FQDN and you will either need a certificate and web listener for each, or you must obtain a certificate whose subject alternative name contains the names used by all of the pools, assign it to a web listener, and share it among multiple web publishing rules. *(step 3 ) You create a certificate request on the reverse proxy. You create a request on another computer, but you must export the signed certificate with the private key and import it onto the reverse proxy once you have received it from the public certification authority.
Reference:
Request and Configure a Certificate for Your Reverse HTTP Proxy
You support a customer whose network environment includes Microsoft Lync Server 2013. All users are members of an Active Directory Domain Services (AD DS) domain. All users are using the Global client policy. AddressBookAvailability is set to WebSearchOnly. For some users in Active Directory, you change the attributes that relate to title and department. You discover that these attributes are not reflected in the users' contact cards in Lync 2013. You need to update the Lync address book immediately to reflect the changes you made. What should you do?
- A. Run the Set-CsClientPolicy-Identity Global-EnableExchangeContactSync $true cmdlet.
- B. Run the Update-CsUserDatabase cmdlet.
- C. Run the Update-CsAddressBook cmdlet.
- D. Change the Global Client Policy to use WebSeachandFileDownload.
You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?
- A. Configure the Lync Phone Edition devices to use only PIN authentication.
- B. Add the Exchange Unified Messaging server role to the Exchange organization.
- C. Configure Lync Phone Edition devices to use only client certificate authentication.
- D. Add an Exchange Autodiscover SRV record to the company DNS servers.
You support a customer whose network environment includes Microsoft Lync 2013 deployed in a datacenter that has two pools, named PoolA and PoolB. Both PoolA and PoolB have Microsoft Lync Server 2013 installed. You use the Lync Management Shell for all administrative actions. You run the Invoke-CsPoolFailover
PowerShell cmdlet and you receive the following message: Invoke-CsPoolFailOver: This Front-end pool "poolA.contoso.com" is specified in topology as the next hop for the Edge server. Failing over this pool may cause External access/Federation/Split- domain/XMPP features to stop working. Please use Topology Builder to change the Edge internal next hop setting to point to a different Front-end pool, before you proceed. You need to fail over PoolA only. What should you do?
- A. Run the Set- CsAVEdgeConfiguration cmdlet
- B. Run the Set-CsEdgeServer PowerShell cmdlet.
- C. Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
- D. Run the Set-CsAccessEdgeConfiguration cmdlet.






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