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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leveraging Adjacent Roles & Skills | 19% | - Guiding solution delivery and iteration - Collaborating with development, UX, and business teams - Aligning design with Salesforce ecosystem capabilities - Identifying technical and business capabilities - Applying systems thinking and platform knowledge |
| Topic 2: Intangible Deliverables | 26% | - Facilitation and cross-discipline collaboration - Vision communication and storytelling - Relationship and stakeholder management - Influencing decision-making and advocacy - Building strategic alignment and consensus |
| Topic 3: Value Design | 32% | - Strategic rationale and future implications - Feasibility, desirability, and viability assessment - Ethics, values, and user-centric principles - Co-creation and stakeholder engagement methods - Problem framing and challenge statements |
| Topic 4: Tools and Artifacts | 23% | - Roadmapping and solution visualization - Design documentation and alignment tools - Journey mapping and system modeling - Discovery and research techniques - Opportunity framing and prioritization frameworks |
Salesforce Certified Strategy Designer Sample Questions:
1. Managers who constantly voice their oppinions about why a given piece of innovation WON'T work should NOT be brought into brainstorming sessions during the Idea Generation phase.
A) TRUE
B) FALSE
2. Considering the importance of prioritization within the process of Roadmapping, what factor does this question seek to use to prioritize a given feature: How difficult would this process be to undertake?
A) Confidence
B) Effort
C) Value
3. From where can CTIs be downloaded?
A) Nowhere, it belongs to standard Service Functionality.
B) the App Exchange
C) The App Store
4. What workflow function can be used to trigger a workflow rule every time a field is updated or edited?
A) ISPICKVAL
B) NOCONSTANT
C) ISCHANGED
D) ISSAME
5. True or False? if a user would want to filter an Opportunity report to obtain only those Opps that have Products, he should use a Cross-Filter.
A) TRUE
B) FALSE
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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